Email Blocking aka Blacklisting
Filed Under: Email
More and more ISP’s are starting to blacklist various IPs and email addresses. I am all for eliminating spam but not at the expense of legitimate businesses. Three well known ISPs that are doing this are AOL, Comcast and Earthlink. So if you use an email address for your business that is @aol.com, @comcast.com or @comcast.net, and finally @earthlink.net you may very well not receive email from clients.
Eathlink will often send someone an email stating that this person only accepts email from approved addresses with a link to send a message to add your address. Let’s put it this way if someone contacts me and I reply and get such a message well I might request approval, but 9 of 10 times I won’t.
If you have a web based business use an email address with the domain name in it, and don’t have it forwarded to another email address. Why risk losing a customer?
Comcast and the problems one small ISP had http://www.techpro.com/content/not_comcastic.aspx.
Email Problems and Good Usage
Filed Under: Email
Not using a business email address that contains your domain name and then checking the email account is not a good practice. Also, don’t have your email forwarded to an ISP or other provider such as Yahoo, MSN or Yahoo. It doesn’t take anymore time to login into your web mail for your domain. Besides it looks unprofessional not to use an email address with your domain name in it.
If your domain or a client’s has been blacklisted by one of the big boys you’re not going to receive messages from some of your clients (existing or new). That is not good for business.
Another thing I’m starting to advise against is having an email link on web sites, using standard info@, support@, webmaster@, sales@ as they are such spam magnets. Use a form that prevents spam bots and mail injection instead.
Quite often when a business owner is interviewed and the article published an email address will be in the news article but not the URL of the business.
